Frequently Asked Questions

Frequently Asked Questions

If your question isn't answered here, do not hesitate to contact us!

How many reserve items can I check out?

You can check out a total of five reserve items at one time.

How do I renew a book?

You can renew books one of two ways; the first way is to bring the books into the library and the circulation desk will renew them for you. The second way to renew items is through your online library account.

Where do I pick up my Interlibrary Loan?

You can get your Interlibrary Loans at the Circulation Desk.

How long can I check out a laptop?

You can check out a laptop for twelve hours. Our laptops must remain in the library.

Where do I get a reserve item for my class?

You can pick up reserve items at the Circulation Desk.

I lost something in the library; where can I go to find it?

We keep any lost items in a Lost & Found at the Circulation Desk.

Can I pay a fine using my Buzz card?

You can pay fines with your Buzz card at the Circulation Desk.

Can I put money on my Buzz card?

You can deposit money on your Buzz Card with cash with a self-service kiosk by the front doors. You can also add money at the Circulation desk with cash, credit/debit card, or check.

Can I print in the Library?

Every computer in the Library has the B&W and Color printers installed. If you would like to print from your personal laptop, you can use the installers located at

I would like the library to purchase a book; how do I make the request?

Requests for the library to purchase books, DVDs, and other material can be sent to the Acquisitions Librarian, Rhiannon Patterson, at or 605-642-6357.

Can I donate materials to the library?

Yes. Please see our Donation Policy.

How do I place materials on reserve?

You will need to fill out the form and return it to our Circulation Librarian. Please refer to our resources page for more information.

Does the University offer any Library programs?

Black Hills State University offers a Library Media Minor, as well as an Endorsement. Please see this page for details.

What is my username/password to log into the online catalog (Primo)?

If you are a current student, faculty, or staff at BHSU, your username is your BH email address. Use the same password that you use for your email. If you do not remember your password, you can reset it at

If you are a local patron, your username is your Library Card number. If you forgot your password, reset it here: